Mobile Banking Web App
I got to reimagine what banking could look like on mobile. The big questions were: What do people actually need when they're banking on their phone? Which desktop features just get in the way?
Before jumping into design, I needed to figure out how people actually use their phones for banking.
I ran user tests to understand how people really interact with their phones. Turns out, banking on-the-go is completely different from sitting at your desk with a big screen.
I tested prototypes on various smartphones to basic flip phones. The goal was to find what would actually work for credit union members when they're out and about.
The result was a streamlined web app that was fast and simple—it even worked beautifully on older, slower phones.
But simple didn't mean stripped down. I made sure the essential stuff was right there when you needed it—like finding the nearest ATM or letting business owners approve transactions on the go without having to rush back to their computer.
This project ended up shaping how the credit union approached mobile banking going forward.
